Retail Key Holder: Open/Close Lead & Customer Service

Gopuff Becomes First Instant Commerce Company; Fremont (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Plan

Employee Discount & FAM

Paid Time Off

EAP program

Job summary

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team in Fremont, CA. This role opens and closes the store and supports management in their absence, helping during periods of high volume and guiding new employees through procedures.

You will greet customers, handle cash, assist with inventory, train teammates, and uphold store standards on the sales floor and in back areas.

Qualifications

• At least 1 year of leadership experience in retail or equivalent sectors.
• Ability to work with fluid schedules, including nights, weekends and holidays.
• Basic math skills and proficiency in cash handling.
• Must be able to lift up to 49 pounds.
• High school diploma or equivalent.

Responsibilities

• Open and close the store and assist during periods of high volume.
• Provide excellent customer service and assist customers with product knowledge.
• Train new employees on store procedures and customer service standards.
• Help with inventory tasks such as restocking and counts.
• Process cash transactions and operate cash registers.
• Maintain store cleanliness and security procedures.

Skills

Leadership experience

Cash handling

Teamwork

Education

High School Diploma or Equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team in Fremont, CA. This role opens and closes the store and supports management in their absence, helping during periods of high volume and guiding new employees through procedures.

You will greet customers, handle cash, assist with inventory, train teammates, and uphold store standards on the sales floor and in back areas.