Retail Key Holder — Lead, Open/Close, Cash & Service

Gopuff Becomes First Instant Commerce Company; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

Job summary

BevMo! by Gopuff is seeking a Key Holder to join our Retail Operations team in Mission Valley, CA. This role opens and closes the store, supports management in their absence, and helps new employees, while delivering excellent customer service and assisting with sales growth.

You will manage cash, assist with inventory, and train new staff while maintaining store standards and loss prevention.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Responsibilities

• Open and close the store and assist in the absence of management.
• Provide excellent customer service and drive sales.
• Assist with inventory tasks, restocking, and identifying discrepancies.
• Process cash transactions, open/close tills, and deposits.
• Operate scanners, cash registers, and other electronics.
• Follow age verification policies and ensure accurate receipts.
• Process refunds and exchanges.
• Monitor floor to prevent theft and maintain security procedures.
• Train new employees on procedures, product knowledge, and service standards.

Skills

Leadership experience

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder to join our Retail Operations team in Mission Valley, CA. This role opens and closes the store, supports management in their absence, and helps new employees, while delivering excellent customer service and assisting with sales growth.

You will manage cash, assist with inventory, and train new staff while maintaining store standards and loss prevention.