Retail Key Holder: Lead Shifts & Elevate Service

Gopuff Becomes First Instant Commerce Company; Culver City (CA); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance (for–?

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible-em

EAP through AllOne Health (formerly  >

Descripción de la vacante

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role is responsible for opening and closing the store, assisting during high-volume periods, and training new staff to deliver excellent customer service while supporting sales.

You will manage inventory tasks, perform cash handling, and help ensure accurate pricing and secure operations. Qualified candidates have 1+ years in retail leadership, flexible scheduling, basic math skills, and the ability to lift up to 49

Formación

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

Responsabilidades

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Will assist the store in periods of high volume and provide support for new employees.
• Knowledge of in house products to provide customers with recommendations.
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensuring all prices and quantities are accurate and providing a customer receipt.
• Processing refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards

Conocimientos

Leadership experience

Cash handling

Customer service

Teamwork

Flexible schedules

Attention to detail

Educación

High School Diploma or equivalent

Descripción del empleo

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role is responsible for opening and closing the store, assisting during high-volume periods, and training new staff to deliver excellent customer service while supporting sales.

You will manage inventory tasks, perform cash handling, and help ensure accurate pricing and secure operations. Qualified candidates have 1+ years in retail leadership, flexible scheduling, basic math skills, and the ability to lift up to 49