Retail Key Holder: Lead, Open/Close & Drive Sales

Gopuff Becomes First Instant Commerce Company; Menlo Park (CA); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Résumé du poste

BevMo! by Gopuff seeks a Key Holder to join our Retail Operations team. You will open and close the store, assist during high-volume periods, and guide new employees while delivering excellent customer service and helping drive sales.

Ideal candidates have 1+ years in retail leadership, strong cash handling skills, and a team-focused mindset. This role requires physical ability to lift up to 49 pounds and flexible hours including nights and weekends.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.

Responsabilités

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Will assist the store in periods of high volume and provide support for new employees
• Knowledge of in house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Connaissances

Leadership experience

Cash handling

Team oriented

Physical ability

Formation

High School Diploma or equivalent

Description du poste

BevMo! by Gopuff seeks a Key Holder to join our Retail Operations team. You will open and close the store, assist during high-volume periods, and guide new employees while delivering excellent customer service and helping drive sales.

Ideal candidates have 1+ years in retail leadership, strong cash handling skills, and a team-focused mindset. This role requires physical ability to lift up to 49 pounds and flexible hours including nights and weekends.