Retail Key Holder: Lead, Open/Close, Elevate Sales

Gopuff Becomes First Instant Commerce Company; Riverbank (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Insurance

401k

Employee discount

Vacation time

EAP

Job summary

BevMo! by Gopuff is seeking a Key Holder to support our Retail Operations team in Riverbank, CA. The role focuses on opening and closing procedures, excellent customer service, and leadership in the absence of management.

Responsibilities include assisting during peak times, onboarding new staff, and maintaining product knowledge to drive sales while ensuring inventory accuracy and loss prevention. This full-time position offers benefits and a path for growth.

Qualifications

• 1+ years of leadership experience in retail or equivalent.
• Flexibility to work nights, weekends, holidays.
• Basic math skills and cash handling proficiency.
• Team-oriented with ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Responsibilities

• Provide excellent customer service and greet customers.
• Open the store in the morning and close it at night.
• Support store during high-volume periods and train new employees.
• Know in-house products to make recommendations.
• Assist with inventory tasks and conduct counts.
• Handle cash transactions accurately, including tills and deposits.
• Operate scanners, registers, and other electronics.
• Follow age verification policies.
• Ensure prices and receipts are accurate.
• Process refunds and exchanges.
• Monitor sales floor to prevent theft and loss.
• Maintain cleanliness of sales floor, stock room, and restrooms.
• Train new employees on procedures and product knowledge.

Skills

Leadership experience

Cash handling

Customer service

Team training

Open/Close duties

Inventory awareness

Math skills

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder to support our Retail Operations team in Riverbank, CA. The role focuses on opening and closing procedures, excellent customer service, and leadership in the absence of management.

Responsibilities include assisting during peak times, onboarding new staff, and maintaining product knowledge to drive sales while ensuring inventory accuracy and loss prevention. This full-time position offers benefits and a path for growth.