Retail Key Holder & Customer Service Lead

Gopuff Becomes First Instant Commerce Company; Huntington Beach (CA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

401(k) Retirement Savings Plan

Employee discount

Vacation and Sick Time

EAP program

Zusammenfassung

BevMo! by Gopuff in Huntington Beach, CA is hiring a Key Holder to open and close the store, assist during peak times, and support new employees. The role emphasizes customer service, product knowledge, and accurate cash handling.

You will help with inventory tasks, ensure pricing accuracy, handle refunds, and uphold security procedures. A strong team attitude and reliable schedule are essential for success.

Qualifikationen

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Aufgaben

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Will assist the store in periods of high volume and provide support for new employees.
• Knowledge of in house products to provide customers with recommendations.
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensuring all prices and quantities are accurate and providing a customer receipt.
• Processing refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Kenntnisse

Leadership experience

Cash handling

Teamwork

Physical stamina

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

BevMo! by Gopuff in Huntington Beach, CA is hiring a Key Holder to open and close the store, assist during peak times, and support new employees. The role emphasizes customer service, product knowledge, and accurate cash handling.

You will help with inventory tasks, ensure pricing accuracy, handle refunds, and uphold security procedures. A strong team attitude and reliable schedule are essential for success.