Retail Key Holder - Brand & Customer Experience

Urban Outfitters; Delray Beach (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

Urban Outfitters in Delray Beach is seeking a Key Holder to support daily store operations alongside the management team. You’ll help maintain a high-energy, guest-focused environment and drive sales through genuine customer connections.

You’ll lead by example, share product knowledge, and contribute to a seamless omni-channel shopping experience using MPOS, POS, and curbside pickup while upholding brand standards and store visuals.

Qualifications

• Leadership experience in a retail setting.
• Ability to work flexible hours including nights, weekends, and holidays.
• Strong teamwork and customer service mindset.
• Eagerness to learn and grow within Urban Outfitters.

Responsibilities

• Represent the brand and deliver extraordinary customer service.
• Lead by example to maintain a high-energy store environment.
• Ensure omni-channel shopping experiences with MPOS, POS, and curbside pickup.
• Support daily operations and store initiatives.

Skills

Leadership

Team player

Flex hours

Growth mindset

Passion for UObrand

Job description

Urban Outfitters in Delray Beach is seeking a Key Holder to support daily store operations alongside the management team. You’ll help maintain a high-energy, guest-focused environment and drive sales through genuine customer connections.

You’ll lead by example, share product knowledge, and contribute to a seamless omni-channel shopping experience using MPOS, POS, and curbside pickup while upholding brand standards and store visuals.