Brand Experience & Store Ops Lead

Urban Outfitters; Miami (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

PTO

Job summary

Urban Outfitters in Miami, FL seeks a Key Holder to support store operations and drive sales through genuine customer connections. You will help set an energetic pace and uphold brand standards while engaging with customers.

You will also lead by example, teach product knowledge, and ensure seamless in-store and curbside experiences, contributing to inventory accuracy and safe operations.

Qualifications

• Passion for UObrand
• Leadership experience
• Team player
• Flexible hours including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Lead floor service and communicate daily sales goals.
• Share product knowledge and brand messaging to customers.
• Deliver an omni-channel shopping experience using MPOS/POS and pickup options.
• Assist shipment processing, restocking, and maintain visual standards.
• Support safety, inventory accuracy and store profitability.

Skills

Leadership experience

Team player

Flexible hours availability

Eager to learn and grow

Job description

Urban Outfitters in Miami, FL seeks a Key Holder to support store operations and drive sales through genuine customer connections. You will help set an energetic pace and uphold brand standards while engaging with customers.

You will also lead by example, teach product knowledge, and ensure seamless in-store and curbside experiences, contributing to inventory accuracy and safe operations.