Retail IT Leader: Multi-Location Networks & Systems

THRIFT STORES OF OHIO, INC; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Thrift Stores of Ohio & Carolina Value Thrift is seeking an IT Manager to lead technology operations across multiple retail locations and our corporate office in Columbus, OH. You will manage networks, servers, and business applications while guiding IT staff and coordinating with Operations, HR, Retail, and Finance.

The role emphasizes strong communication, project leadership, and problem-solving in a fast-paced retail environment, with responsibility for uptime, security, and technology

Qualifications

• 4+ years of experience in IT leadership, systems administration, or network management.
• Strong knowledge of Windows environments, servers, networking, and security.
• Experience managing IT staff or leading technical teams.
• Ability to communicate clearly with non‑technical staff.
• Strong troubleshooting, project management, and organizational skills.
• Experience supporting multi-location environments preferred.
• College degree and certifications a plus.

Responsibilities

• Lead IT Department across multiple locations and corporate office.
• Oversee networking infrastructure (switches, routers, firewalls, access points, VPN, POS connectivity).
• Manage servers, operating systems, software deployments, updates, and patching.
• Oversee internal applications, databases, and business systems.
• Ensure uptime and reliability across all stores and corporate systems.
• Troubleshoot escalated hardware, software, and network issues.
• Manage IT projects, upgrades, and technology rollouts.
• Conduct vulnerability assessments and maintain security standards.
• Maintain hardware/software inventory and lifecycle planning.
• Coordinate with Operations, HR, Retail, and Finance to support business needs.
• Develop IT procedures, documentation, and department structure.
• Manage vendor relationships, contracts, and purchasing.
• Train staff and support user adoption of new systems.

Skills

IT leadership

Windows servers

Networking

Security

Vendor management

Project management

Communication skills

Education

College degree

Job description

Thrift Stores of Ohio & Carolina Value Thrift is seeking an IT Manager to lead technology operations across multiple retail locations and our corporate office in Columbus, OH. You will manage networks, servers, and business applications while guiding IT staff and coordinating with Operations, HR, Retail, and Finance.

The role emphasizes strong communication, project leadership, and problem-solving in a fast-paced retail environment, with responsibility for uptime, security, and technology