Retail IT Field Technician — Service & Support

Safeway; Parker (CO); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Albertsons Companies is seeking a Service and Delivery Technician III to support Albertsons & Safeway stores in Centennial, CO and surrounding areas. You will deploy hardware and install software, and work with PCs, printers, POS systems, RF, and network servers.

The role requires troubleshooting, on-site store support, and coordination with corporate IT. Travel up to 50% is expected, with potential division travel to nearby markets.

Qualifications

• High school diploma or equivalent; BA/BS preferred.
• 5+ years of technical systems experience; 2+ years in technical support.
• 2+ years’ experience with retail store systems and hardware.
• 2+ years’ experience with installation and configuration of desktop peripherals.
• Must have a valid driver’s license and reliable vehicle.

Responsabilités

• Support standard hardware platforms and systems used in Albertsons/Safeway stores.
• Repair PC/Server hardware, network hardware, RF hardware, and printers.
• Provide complete recoverability of systems and applications.
• Troubleshoot and resolve IT issues.
• Install new hardware and software.
• Provide IT support to Albertsons & Safeway stores in Centennial, CO and surrounding area.
• Travel up to 50% within Colorado and to nearby markets as needed.
• Coordinate with Support Center on issues and resolutions.
• Interface with Corporate IT groups for on-site support.

Connaissances

Customer service

Technical troubleshooting

Windows OS

Hardware installation

Networking basics

Remote support

Formation

High school diploma or equivalent

Technical certifications preferred

Outils

Windows OS

MS Office

POS systems

Printers

Network hardware

Description du poste

Albertsons Companies is seeking a Service and Delivery Technician III to support Albertsons & Safeway stores in Centennial, CO and surrounding areas. You will deploy hardware and install software, and work with PCs, printers, POS systems, RF, and network servers.

The role requires troubleshooting, on-site store support, and coordination with corporate IT. Travel up to 50% is expected, with potential division travel to nearby markets.