Retail Guest Experience Team Lead

Target; Evansville (IN); On-site; USD 29,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid leave

Vacation days

Job summary

Target in Evansville is seeking a Service & Engagement Team Leader to drive exceptional guest experiences and lead a dynamic store team. You will coach frontline associates, manage daily workflows, and ensure smooth operations across guest services, checkout, and drive-up interactions.

The role requires strong communication, flexibility to work varied shifts, and a passion for customer service. You will contribute to store goals while upholding Target’s values and standards.

Qualifications

• High school diploma or equivalent is required or preferred.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Train, coach and develop team members to improve performance.
• Plan and manage daily/weekly workload to meet store priorities and goals.
• Lead a team of hourly associates and ensure consistent operations.
• Maintain safety, security and loss prevention practices across the store.
• Support promotions, events and loyalty programs to enhance guest engagement.

Skills

Guest service

Team leadership

Communication

Flexibility

Problem solving

Job description

Target in Evansville is seeking a Service & Engagement Team Leader to drive exceptional guest experiences and lead a dynamic store team. You will coach frontline associates, manage daily workflows, and ensure smooth operations across guest services, checkout, and drive-up interactions.

The role requires strong communication, flexibility to work varied shifts, and a passion for customer service. You will contribute to store goals while upholding Target’s values and standards.