Guest Experience Specialist — Retail

Build-A-Bear Workshop; Gainesville (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

Build-A-Bear Workshop in Gainesville seeks Bear Builder associates to deliver memorable, personalized guest experiences in a fun, team-focused setting. You will help guests create their furry friends and ensure a welcoming atmosphere.

The role requires a high school diploma or GED, with an associate degree in business or related field preferred. You will uphold brand standards while engaging with guests and supporting store operations.

Qualifications

• High school diploma or GED is required.
• Associate degree in business/management or related field is preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for the brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service mindset

Team collaboration

Flexible and dependable

Education

High school diploma or GED

Job description

Build-A-Bear Workshop in Gainesville seeks Bear Builder associates to deliver memorable, personalized guest experiences in a fun, team-focused setting. You will help guests create their furry friends and ensure a welcoming atmosphere.

The role requires a high school diploma or GED, with an associate degree in business or related field preferred. You will uphold brand standards while engaging with guests and supporting store operations.