Retail Guest Experience Associate

Build-A-Bear Workshop; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Montgomery, AL is seeking friendly Bear Builder Associates to deliver memorable guest experiences by helping guests design their own furry friends, answering questions, and guiding the process.

The role emphasizes enthusiasm for the brand, teamwork, and flexibility in a busy retail setting, with focus on customer delight, brand standards, and a welcoming environment.

Qualifications

• High school diploma or GED required.
• Associate degree in business or related field preferred.
• Comfort with lifting 25+ pounds and standing for shifts.

Responsibilities

• Assist guests in creating personalized furry friends.
• Engage with guests with enthusiasm for the brand.
• Create a warm atmosphere and ensure guest satisfaction.
• Maintain brand standards and a cohesive guest experience.
• Support a collaborative team environment.

Skills

Guest service

Team collaboration

Interpersonal skills

Education

High school diploma or GED

Associate degree in business or related field

Job description

Build-A-Bear Workshop in Montgomery, AL is seeking friendly Bear Builder Associates to deliver memorable guest experiences by helping guests design their own furry friends, answering questions, and guiding the process.

The role emphasizes enthusiasm for the brand, teamwork, and flexibility in a busy retail setting, with focus on customer delight, brand standards, and a welcoming environment.