Guest Experience Specialist — Create Memorable Moments

Build-A-Bear Workshop; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking friendly Bear Builders to deliver memorable guest experiences in our Jacksonville store. You will assist guests in creating personalized furry friends, engage with guests with genuine enthusiasm, and foster a warm, inclusive atmosphere that leaves every guest satisfied with their experience.

Roles require carrying merchandise, standing for long periods, and lifting over 25 pounds.

Qualifications

• High school diploma or GED is required.
• Strong guest service mindset and communication skills.
• Able to work in a fast-paced retail environment.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for the brand.
• Create a warm and inclusive atmosphere for guests and ensure satisfaction.
• Uphold operational excellence by meeting brand standards and guidelines.
• Demonstrate strong teamwork and dependability.

Education

High school diploma or GED equivalent

Tools

Guest service

Job description

Build-A-Bear Workshop is seeking friendly Bear Builders to deliver memorable guest experiences in our Jacksonville store. You will assist guests in creating personalized furry friends, engage with guests with genuine enthusiasm, and foster a warm, inclusive atmosphere that leaves every guest satisfied with their experience.

Roles require carrying merchandise, standing for long periods, and lifting over 25 pounds.