Guest Experience Specialist - Create Memorable Furry Friends

Build-A-Bear Workshop; Orange Beach (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop in a busy retail setting seeks a Bear Builder to guide guests through creating personalized furry friends, delivering memorable experiences. You will engage with guests, demonstrate a genuine enthusiasm for the brand, and help create a warm, inclusive atmosphere so each guest leaves with a smile.

As part of a strong team, you will uphold brand standards, provide dependable support, and help ensure a seamless, enjoyable experience across mall or retail locations.

Qualifications

• High school diploma or GED equivalent.
• Preference for an Associate's degree in business or related field.
• Strong customer service and communication skills.

Responsibilities

• Assist guests in creating personalized furry friends and provide exceptional service.
• Engage with guests with genuine enthusiasm for the brand.
• Create a warm, inclusive atmosphere and ensure guests leave satisfied.
• Uphold brand standards and deliver a cohesive guest experience.
• Be dependable, engaged, and helpful as part of a strong team.

Skills

Guest service

Communication

Teamwork

Flexibility

Education

High school diploma or GED

Associate's degree in business or related field

Job description

Build-A-Bear Workshop in a busy retail setting seeks a Bear Builder to guide guests through creating personalized furry friends, delivering memorable experiences. You will engage with guests, demonstrate a genuine enthusiasm for the brand, and help create a warm, inclusive atmosphere so each guest leaves with a smile.

As part of a strong team, you will uphold brand standards, provide dependable support, and help ensure a seamless, enjoyable experience across mall or retail locations.