Retail Guest Advisor & Framing Specialist

Michaels; Charlottesville (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels in Charlottesville, VA is seeking a Store Associate to greet customers, help shoppers find products, and ensure a fast, friendly checkout experience. You will also participate in truck unloads, stocking, and maintaining in-stock shelves across the store.

This role supports omni-channel services like Buy Online Pickup in Store and Ship From Store, and involves standing for long periods, lifting, and occasional evenings or weekend shifts.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and lift heavy items.
• Must be at least sixteen years old.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Engage customers in Rewards programs and private label credit card enrollments.
• Educate customers on VOC surveys and omni-channel processes (BOPIS/SFS).
• Assist with truck unload, stocking, and planograms; maintain store in stock.

Skills

Customer service

Cash handling

Job description

Michaels in Charlottesville, VA is seeking a Store Associate to greet customers, help shoppers find products, and ensure a fast, friendly checkout experience. You will also participate in truck unloads, stocking, and maintaining in-stock shelves across the store.

This role supports omni-channel services like Buy Online Pickup in Store and Ship From Store, and involves standing for long periods, lifting, and occasional evenings or weekend shifts.