Retail General Manager — Lead Teams, Bonus Eligible

Goodwill Industries Of Central Texas; Kyle (TX); On-site; USD 70,000 - 75,000; Full time

Job summary

Goodwill Central Texas is seeking a Retail General Manager in Kyle, TX, to lead daily store operations and drive performance. You will oversee sales floor and production teams, manage inventory and merchandising, and foster a customer-first culture.

As a hands-on leader with 3–5 years in retail management, you’ll recruit and develop staff, ensure safety and regulatory compliance, and own the store P&L. This full-time role requires weekend/evening availability and a valid driver’s license.

Qualifications

• 3–5 years of retail management experience.
• Experience managing sales operations and merchandise production.
• Experience with profit & loss statements.
• Ability to lift 35–50 lbs and perform physical tasks.
• Flexible to work weekends, evenings, and holidays.
• Strong communication and computer skills.
• Valid driver’s license.

Responsibilities

• Lead day-to-day operations of a high-performing retail store, from opening to closing.
• Manage both the sales floor and back-of-house production teams to ensure a smooth, efficient flow of merchandise.
• Monitor inventory, stock levels, and merchandising to maximize revenue and maintain a compelling store presentation.
• Recruit, train, schedule, and manage a dynamic team of staff, including Assistant Managers, Supervisors, Processors, and Sales Associates.
• Cultivate a customer-first culture—ensuring every shopper and donor receives top-tier service.
• Ensure compliance with all safety protocols, state regulations, and loss prevention procedures.
• Take full ownership of store P&L and make data-driven decisions to meet performance goals.
• Handle payroll, attendance, and scheduling using our internal systems.
• Serve as the go-to leader for resolving team or customer concerns.
• Maintain strong communication across departments and stores to align goals and performance.

Skills

Retail leadership

Team development

Operations management

P&L management

Staff scheduling

Customer service

Education

High school diploma

Associate degree preferred

Job description

Goodwill Central Texas is seeking a Retail General Manager in Kyle, TX, to lead daily store operations and drive performance. You will oversee sales floor and production teams, manage inventory and merchandising, and foster a customer-first culture.

As a hands-on leader with 3–5 years in retail management, you’ll recruit and develop staff, ensure safety and regulatory compliance, and own the store P&L. This full-time role requires weekend/evening availability and a valid driver’s license.