Retail General Manager — Lead & Grow Sales

Victra; Quincy (MA); On-site; USD 29,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

Discount on Verizon Service

Career growth opportunities

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience, coach the team, and drive high-performance sales while maintaining store operations excellence. You will develop your Assistant GM and lead weekly leadership calls.

The role blends people leadership with business operations—budgeting, forecasting, reporting—and requires ownership of store results with brand advocacy and strategic thinking.

Qualifications

• Experience leading retail teams in a high-volume store.
• Proven track record of achieving sales goals.
• Ability to hire, coach, and develop store staff.
• Strong leadership and communication skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Own the hiring process for your store and build a strong sales team.
• Lead and mentor staff to execute the sales process with Every Guest, Every Time.
• Manage budgeting, forecasting, staffing, and store metrics daily.
• Act as brand advocate and communicate company objectives to the team.

Skills

Leadership

Sales leadership

Coaching

Hiring

Team development

Customer focus

Mentoring

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience, coach the team, and drive high-performance sales while maintaining store operations excellence. You will develop your Assistant GM and lead weekly leadership calls.

The role blends people leadership with business operations—budgeting, forecasting, reporting—and requires ownership of store results with brand advocacy and strategic thinking.