Retail Store GM: Growth & Leadership

Victra

Peachtree City (GA)

On-site

USD 23,000 - 43,000

Full time

23 hours ago
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Benefits offered by this job

Paid Training
Premium Health, Dental, and Vision
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Real career pathing

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape the guest experience and lead the store team to surpass sales targets with operational excellence. You'll mentor the Assistant General Manager, own budgeting and forecasting, and drive performance in a fast-paced sales environment while representing the Victra brand and ensuring a complete guest solution.

This role demands strategic thinking, people development, and accountability for

Qualifications

  • 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role.
  • Management experience in a commissions-based sales environment.
  • Proven track record of achieving challenging team and individual sales goals.
  • Balanced multiple opposing priorities in a multifaceted environment.
  • Set goals, evaluated performance, and developed a high performing team.
  • Basic interview skills and enhanced staffing knowledge.
  • One or more years of customer service, preferably in a retail or sales environment.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • Legally authorized to work in the United States.

Responsibilities

  • Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there.
  • Build, develop, and mentor your sales team.
  • Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time.
  • Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives.
  • Take personal ownership of your store's overall sales performance — your results are the clearest signal of your leadership.
  • Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time and in full.
  • Own store success and take ownership for store employees' work-related needs, staffing and scheduling, labor controls, marketing, and loss prevention.
  • Keep score daily — review your store's key sales and operational metrics every day, not just at month-end, and adjust before small gaps become missed targets.

Skills

Retail leadership
Sales coaching
Performance monitoring
Team development
Interpersonal skills

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape the guest experience and lead the store team to surpass sales targets with operational excellence. You'll mentor the Assistant General Manager, own budgeting and forecasting, and drive performance in a fast-paced sales environment while representing the Victra brand and ensuring a complete guest solution.

This role demands strategic thinking, people development, and accountability for

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