Retail General Manager: Growth, Leadership & Experience

Gap Inc.; Los Angeles (CA); Presencial; USD 75.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Competitive PTO

Volunteer hours

401(k) match

Employee stock purchase plan

Medical, dental, vision and life ins.

Descripción de la vacante

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan, achieving key metrics, and delivering a best-in-class customer experience. You’ll oversee Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to perform at the highest level.

You will drive profitable sales growth, forecast and schedule, manage budgets, and mentor staff to maximize performance. A collaborative leader with strong people skills is essential.

Formación

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.
• Flexible schedule including travel, nights, weekends, holidays.
• Ability to travel as required.
• Business acumen and strong time-management skills.
• Strong planning and prioritization skills.

Responsabilidades

• Analyze store performance and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget and daily operations to support P&L.
• Build and develop high-performing teams.
• Coach and provide feedback to improve performance.
• Teach and train to build capability across the store.
• Lead execution of SOPs and initiatives.
• Create an inclusive environment and community presence.
• Ensure Omni customer experience is frictionless.
• Maintain compliance with standards.

Conocimientos

Retail leadership

Team management

Customer service

Communication

Time management

Educación

College degree or equivalent

College degree preferred

Descripción del empleo

Old Navy is seeking a General Manager to lead a store team toward a profitable business plan, achieving key metrics, and delivering a best-in-class customer experience. You’ll oversee Customer Operations, Merchandising, Product Operations, and talent development, coaching the team to perform at the highest level.

You will drive profitable sales growth, forecast and schedule, manage budgets, and mentor staff to maximize performance. A collaborative leader with strong people skills is essential.