Retail Frontline Team Lead

The TJX Companies, Inc.; Littleton (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a frontline team member at Sierra (Littleton, CO) to promote a highly-satisfied customer experience and support daily store operations.

This role trains and mentors Associates, ensures cash accuracy, and maintains merchandising standards, while fostering a welcoming and professional store environment. Ideal candidates are flexible, able to work evenings/weekends, and have strong interpersonal skills with prior retail or supervisory experience.

Qualifications

• High School graduate or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Excellent interpersonal skills and exceptional customer service.

Responsibilities

• Promotes a highly-satisfied customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors Associates on Policies and Procedures.
• Maintains cash controls including change fund.
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
• Maintains and upholds merchandising standards within the queue-line.

Skills

Customer service

Interpersonal skills

Train and lead others

Cash handling

Register operation

Discretion with confidential info

Retail supervisory experience

Flexible schedule

Education

High School diploma or equivalent

Tools

Point-of-Sale system

Job description

The TJX Companies, Inc. is seeking a frontline team member at Sierra (Littleton, CO) to promote a highly-satisfied customer experience and support daily store operations.

This role trains and mentors Associates, ensures cash accuracy, and maintains merchandising standards, while fostering a welcoming and professional store environment. Ideal candidates are flexible, able to work evenings/weekends, and have strong interpersonal skills with prior retail or supervisory experience.