Retail Frontline Team Lead – Customer Experience

The TJX Companies, Inc.; Riverdale (UT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation

Employee assistance program

Job summary

The TJX Companies, Inc. operates Sierra Store in Riverdale, UT, inviting you to join a high-energy team focused on customer service excellence.

As a Sales Associate Supervisor, you’ll lead frontline associates, promote a Highly-Satisfied customer experience, and help mentor staff across cashier, merchandising, and store operations. You’ll train associates, manage register responsibilities, and ensure compliance with policies while maintaining safety and merchandising standards.

Qualifications

• High School graduate or equivalent preferred.
• Able to work flexible schedule including evenings and weekends.
• Able to train and provide direction to others.
• Able to run a register and handle money.
• Experience in retail supervisory roles preferred.

Responsibilities

• Promotes a highly-satisfied customer experience.
• Drives loyalty through programs and initiatives.
• Trains and mentors Associates on frontline execution.
• Manages cash controls and register operations.
• Maintains cleanliness and merchandising standards.

Skills

Customer service

Teamwork

Interpersonal skills

Cash handling

Flexibility

Frontline training

Education

High School diploma

Job description

The TJX Companies, Inc. operates Sierra Store in Riverdale, UT, inviting you to join a high-energy team focused on customer service excellence.

As a Sales Associate Supervisor, you’ll lead frontline associates, promote a Highly-Satisfied customer experience, and help mentor staff across cashier, merchandising, and store operations. You’ll train associates, manage register responsibilities, and ensure compliance with policies while maintaining safety and merchandising standards.