Retail Front End Team Leader: Lead & Elevate Sales

Ollie's Bargain Outlet; Emporia (KS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with match

Employee discount 20%

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Emporia, KS is hiring a Retail Front End Team Leader to oversee the front-end operations and develop a sales team focused on excellent customer service.

You will manage payroll budgets, scheduling, and performance, lead safety initiatives, and support merchandising and pricing updates. The role requires 1–2 years supervisory experience and a high school diploma, with evening/weekend availability and a positive team-oriented attitude.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Payroll budgeting

Staff scheduling

Operational safety

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Emporia, KS is hiring a Retail Front End Team Leader to oversee the front-end operations and develop a sales team focused on excellent customer service.

You will manage payroll budgets, scheduling, and performance, lead safety initiatives, and support merchandising and pricing updates. The role requires 1–2 years supervisory experience and a high school diploma, with evening/weekend availability and a positive team-oriented attitude.