Customer Experience Team Lead

National Black MBA Association; Northern (KY); Hybrid; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health coverage

Job summary

TJ Maxx Store 1485 Jeffersonville OH is hiring to promote an excellent customer experience and lead a team of front-of-store Associates. The role focuses on customer service, merchandising, training, and ensuring efficient POS coverage and store operations.

The position requires the ability to work a flexible schedule including nights and weekends, with starting pay in the range of $14.50–$15.00 per hour. Benefits and competitive compensation are provided as part of the package.

Qualifications

• Strong customer service focus and ability to promote loyalty programs.
• Experience leading a small team or shift.
• Knowledge of merchandising techniques and store standards.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Lead front-of-store Associates and ensure POS coverage and breaks.
• Train and mentor Associates on front-end principles and customer service.

Skills

Customer service

Leadership

Merchandising

Training

Communication

Multitasking

Tools

POS systems

Cash handling

Job description

TJ Maxx Store 1485 Jeffersonville OH is hiring to promote an excellent customer experience and lead a team of front-of-store Associates. The role focuses on customer service, merchandising, training, and ensuring efficient POS coverage and store operations.

The position requires the ability to work a flexible schedule including nights and weekends, with starting pay in the range of $14.50–$15.00 per hour. Benefits and competitive compensation are provided as part of the package.