Retail Front End Team Lead - Customer Experience

TJX; Richmond (IN); On-site; USD 19,630 - 20,319; Full time

Benefits offered by this job

Associate discount

401(k) with match

Medical/dental/vision benefits

Job summary

TJX is seeking a team leader at our TJ Maxx store in Richmond, Indiana, responsible for ensuring top-notch customer experiences and overseeing front-end operations. This role emphasizes training and mentoring associates while adhering to company policies and procedures.

The ideal candidate should possess strong communication skills, a solid understanding of merchandising, and have at least one year of retail experience along with six months in a leadership role. The position offers competitive pay and benefits.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promote customer experience and ensure prompt service.
• Lead, train, and mentor associates on front end principles.
• Address customer concerns proactively.

Skills

Customer service

Leadership

Communication

Organization

Job description

TJX is seeking a team leader at our TJ Maxx store in Richmond, Indiana, responsible for ensuring top-notch customer experiences and overseeing front-end operations. This role emphasizes training and mentoring associates while adhering to company policies and procedures.

The ideal candidate should possess strong communication skills, a solid understanding of merchandising, and have at least one year of retail experience along with six months in a leadership role. The position offers competitive pay and benefits.