Retail Front-End Supervisor: Lead Service & Ops

Jetro Restaurant Depot; Oregon (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

PTO

Paid Holidays

Tuition Reimbursement

Voluntary Benefits

Life Insurance

Disability Coverage

EAP

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, ensure transaction accuracy, and guide front-end staff to maintain an efficient, customer-focused environment.

The role emphasizes team leadership, adherence to cash handling procedures, and strong communication in a fast-paced retail setting. Candidates should have prior relevant experience and be able to work a flexible schedule.

Qualifications

• Experience in retail or front-end operations.
• Basic understanding of cash handling procedures.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Customer service

Cash handling

Communication

Organization

Teamwork

Problem-solving

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, ensure transaction accuracy, and guide front-end staff to maintain an efficient, customer-focused environment.

The role emphasizes team leadership, adherence to cash handling procedures, and strong communication in a fast-paced retail setting. Candidates should have prior relevant experience and be able to work a flexible schedule.