Retail Front End Supervisor - Customer Service & Ops Leader

Burlington; Grapevine (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible hours

Employee discount

401(k) plan

Job summary

Burlington Stores in Grapevine, TX is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to lead store front-end operations and collaborate with store management. You will train and coach associates, drive customer service excellence, and assist in scheduling and safety compliance.

Ideal candidates have at least 1 year of supervisory retail experience, strong communication skills, and the ability to work nights, weekends and holidays as required.

Qualifications

• At least 1 year of supervisory experience in retail or a similar setting.
• Strong interpersonal and customer service skills.
• Ability to lead a team and work in a fast-paced environment.

Responsibilities

• Supervise store front-end operations as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales.
• Ensure safety and compliance with company policies and assets protection.

Skills

Supervisory experience

Customer service

Interpersonal skills

Job description

Burlington Stores in Grapevine, TX is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to lead store front-end operations and collaborate with store management. You will train and coach associates, drive customer service excellence, and assist in scheduling and safety compliance.

Ideal candidates have at least 1 year of supervisory retail experience, strong communication skills, and the ability to work nights, weekends and holidays as required.