Front End Supervisor: Lead Customer Service & Operations

Burlington; Irving (TX); On-site; USD 38,573,000 - 44,083,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

401(k)

Job summary

Burlington Stores, Inc. in Texas is seeking Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team.

You will supervise front-end operations, coach associates, and drive sales while maintaining exceptional customer service. The role requires at least 1 year of supervisory experience in a retail environment, flexibility for nights/weekends/holidays, and the ability to lift up to 40 lbs.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Recruit, interview, and onboarding new associates
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Customer service

Leadership

Job description

Burlington Stores, Inc. in Texas is seeking Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join the store leadership team.

You will supervise front-end operations, coach associates, and drive sales while maintaining exceptional customer service. The role requires at least 1 year of supervisory experience in a retail environment, flexibility for nights/weekends/holidays, and the ability to lift up to 40 lbs.