Front End Supervisor: Lead Service & Growth

Burlington Stores; Plano (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores in Plano, TX is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations and partner with Store Management to drive sales, service and operational excellence.

The role emphasizes training, coaching, safety, and teamwork. We offer growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package including medical, dental, vision, 401(k), and time off.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales through training, coaching, and development of direct reports.
• Promote safety by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Support Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Job description

Burlington Stores in Plano, TX is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations and partner with Store Management to drive sales, service and operational excellence.

The role emphasizes training, coaching, safety, and teamwork. We offer growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package including medical, dental, vision, 401(k), and time off.