Retail Customer Experience Lead | Front End & Training

The TJX Companies, Inc.; Garner (NC); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Garner, NC is seeking an enthusiastic front-of-store leader to promote an excellent customer experience at TJ Maxx.

You will supervise Associates, coach front-end colleagues, train staff, and help coordinate POS coverage while upholding store standards and safety. Ideal candidates have at least 1 year of retail and 6 months of leadership experience, and must be available to work nights and weekends.

Qualifications

• Strong communication and customer service skills.
• Understanding of merchandising techniques.
• Ability to multitask and work with a team.

Responsibilities

• Promote excellent customer experience and assist front of store team.
• Lead and mentor Associates; ensure smooth POS coverage and breaks.
• Coach staff on loyalty programs and store procedures.
• Maintain clean, organized store and safe environment.
• Communicate priorities clearly with management and Associates.

Skills

Strong communication

Merchandising techniques

Multi-tasking

Team leadership

Training others

Job description

The TJX Companies, Inc. in Garner, NC is seeking an enthusiastic front-of-store leader to promote an excellent customer experience at TJ Maxx.

You will supervise Associates, coach front-end colleagues, train staff, and help coordinate POS coverage while upholding store standards and safety. Ideal candidates have at least 1 year of retail and 6 months of leadership experience, and must be available to work nights and weekends.