Front End Customer Experience Lead

The TJX Companies, Inc.; Coralville (IA); On-site; USD 19,630 - 20,319; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Child care discounts

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a team leader for their TJ Maxx store in Coralville, Iowa. You will oversee customer service efforts and manage a team of Associates, ensuring an engaging shopping experience. The ideal candidate has experience in retail and team leadership, capable of multi-tasking while promoting company programs.

Benefits include a discount, health insurance, and retirement plans. This position offers a flexible schedule, competitive pay, and opportunity for advancement within a dynamic team.

Qualifications

• 1 year retail experience and 6 months of leadership experience required.
• Available to work flexible schedule, including nights and weekends.
• Capable of responding appropriately to changes in direction or unexpected situations.

Responsibilities

• Responsible for promoting an excellent customer experience.
• Oversees a team of Associates ensuring prompt, courteous customer service.
• Trains and mentors Associates on front end principles.

Skills

Strong communication and organizational skills

Merchandising techniques

Multi-tasking ability

Ability to train others

Job description

The TJX Companies, Inc. is seeking a team leader for their TJ Maxx store in Coralville, Iowa. You will oversee customer service efforts and manage a team of Associates, ensuring an engaging shopping experience. The ideal candidate has experience in retail and team leadership, capable of multi-tasking while promoting company programs.

Benefits include a discount, health insurance, and retirement plans. This position offers a flexible schedule, competitive pay, and opportunity for advancement within a dynamic team.