Retail Front-End Lead — Customer Experience & Training

The TJX Companies, Inc.; Winston-Salem (NC); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

401(k)

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader at our Winston-Salem TJ Maxx store. You will drive an exceptional customer experience, lead a team of associates, and uphold store standards across merchandising, loyalty programs, and POS operations.

Responsibilities include coaching, scheduling, and ensuring compliance with labor laws, while maintaining a safe, organized shopping environment. Competitive hourly pay and benefits are offered.

Qualifications

• 1 year retail experience or equivalent.
• 6 months of leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Train and mentor associates on front-end principles and loyalty programs.
• Coordinate POS coverage and breaks for associates; maintain store plan.
• Address customer concerns promptly and ensure a positive experience.

Skills

Merchandising

Communication

Multi-tasking

Training

Leadership

Team player

Job description

The TJX Companies, Inc. is seeking a front-of-store leader at our Winston-Salem TJ Maxx store. You will drive an exceptional customer experience, lead a team of associates, and uphold store standards across merchandising, loyalty programs, and POS operations.

Responsibilities include coaching, scheduling, and ensuring compliance with labor laws, while maintaining a safe, organized shopping environment. Competitive hourly pay and benefits are offered.