Retail Front End Lead: Customer Experience & Training

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

health care FSA

life insurance

short/long term disability

paid holidays/vacation/sick

Job summary

Winners Merchants International, L.P. is seeking a Front End Supervisor to promote an outstanding customer experience at the TJ Maxx store in the USA.

You will lead a team of Associates, train staff on front-end principles, and ensure efficient POS coverage and store operations. Ideal candidates will have 1 year of retail experience, 6 months of leadership, and strong merchandising and communication skills.

Qualifications

• At least 1 year of retail experience.
• 6 months of leadership experience.
• Strong merchandising knowledge and customer focus.
• Excellent communication and organizational skills.
• Ability to train others and lead front-end teams.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead and mentor Associates on front-end principles.
• Coordinate register coverage and breaks.
• Coach on personalizing customer experience and loyalty programs.
• Maintain store cleanliness and adherence to policies.
• Address customer concerns promptly and professionally.

Skills

Merchandising

Multi-tasking

Customer service

Communication

Team leadership

Tools

POS systems

Job description

Winners Merchants International, L.P. is seeking a Front End Supervisor to promote an outstanding customer experience at the TJ Maxx store in the USA.

You will lead a team of Associates, train staff on front-end principles, and ensure efficient POS coverage and store operations. Ideal candidates will have 1 year of retail experience, 6 months of leadership, and strong merchandising and communication skills.