Retail Front-End Lead — Customer Experience & Training

Socket.dev; Oak Ridge (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

TJX Companies in Oak Ridge, TN is seeking a front-end leadership role at TJ Maxx to deliver an outstanding customer experience, lead a team of Associates, promote loyalty programs, and maintain a clean, organized store.

You will train and coach staff, manage registers, support POS coverage, and collaborate with management to meet goals while adhering to labor laws and safety standards. Flexible schedule including nights and weekends is required.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills
• Ability to train others
• Flexible schedule including nights and weekends

Responsibilities

• Promotes an excellent customer experience and drives loyalty programs
• Mentors Associates on front-end principles
• Ensures compliance with labor laws and store policies
• Coordinates breaks and POS coverage
• Addresses customer concerns promptly

Skills

Retail experience

Leadership

Customer service

Merchandising

Communication

Job description

TJX Companies in Oak Ridge, TN is seeking a front-end leadership role at TJ Maxx to deliver an outstanding customer experience, lead a team of Associates, promote loyalty programs, and maintain a clean, organized store.

You will train and coach staff, manage registers, support POS coverage, and collaborate with management to meet goals while adhering to labor laws and safety standards. Flexible schedule including nights and weekends is required.