Retail Front-End & Customer Service Associate II

Dollar Tree Stores INC; Carrollton (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in Carrollton, TX. You will assist with daily store operations, support customers, and cross-train for front-end duties.

The role includes receiving merchandise, merchandising, and maintaining a clean, welcoming environment while handling cash transactions with integrity. The position emphasizes strong customer service, teamwork, and adaptability for varying store needs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and perform frequent standing, walking, bending and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain cleanliness throughout the store, including restrooms and floors.
• Provide friendly interactions with customers, associates, and leaders.
• Manage sales transactions at the assigned cash register and protect cash/assets.
• Perform other duties as assigned.

Skills

Customer service

Organization

Communication

Problem solving

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in Carrollton, TX. You will assist with daily store operations, support customers, and cross-train for front-end duties.

The role includes receiving merchandise, merchandising, and maintaining a clean, welcoming environment while handling cash transactions with integrity. The position emphasizes strong customer service, teamwork, and adaptability for varying store needs.