Customer Service & Front-End Operations Associate II

Dollar Tree Stores INC; Austintown Township (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, including merchandising and customer service. You will be cross-trained to handle cash register duties and assist with front-end tasks as needed.

The role emphasizes a safe, welcoming environment, reliable interaction with customers and team members, and a strong sense of integrity and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain cleanliness and restock bathrooms, sweep and mop floors, take out trash, keep areas neat.

Skills

Customer service

Communication

Problem solving

Integrity

Math basics

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, including merchandising and customer service. You will be cross-trained to handle cash register duties and assist with front-end tasks as needed.

The role emphasizes a safe, welcoming environment, reliable interaction with customers and team members, and a strong sense of integrity and teamwork.