Retail Front End Associate — Cashier & Service Pro

totalwine; Arlington (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k) and commuter benefits

Disability & life insurance

Paid parental leave

Employee perks & training

Job summary

Total Wine & More in Arlington, TX is seeking a Front End Team Member to deliver fast, friendly cashier service and assist customers with questions about wines, spirits, and beer. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

The role emphasizes accurate transactions, loyalty programs, product knowledge, and adherence to safety and alcohol regulations, with seasonal or regular hours and a broad benefits package.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification, payment handling, inquiries, loyalty program, and bagging products.
• Deliver exceptional service by greeting customers, building relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Ensure compliance with safety standards and alcohol regulations.

Skills

Customer service

POS systems

Inventory software

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Arlington, TX is seeking a Front End Team Member to deliver fast, friendly cashier service and assist customers with questions about wines, spirits, and beer. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

The role emphasizes accurate transactions, loyalty programs, product knowledge, and adherence to safety and alcohol regulations, with seasonal or regular hours and a broad benefits package.