Front End Team Member: Cashier & Customer Experience

Total Wine & More; Phoenix (AZ); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

Job summary

Total Wine & More is seeking a Front End Team Member to deliver fast, friendly cashier service while offering product knowledge and promoting loyalty programs. The role may also involve duties as a sales associate or merchandiser/stock associate, reporting to store management.

Responsibilities include processing transactions, assisting customers, and maintaining store conditions with adherence to alcohol sale regulations. Training and benefits are provided.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Retail experience

POS systems

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

POS software

Inventory management software

Job description

Total Wine & More is seeking a Front End Team Member to deliver fast, friendly cashier service while offering product knowledge and promoting loyalty programs. The role may also involve duties as a sales associate or merchandiser/stock associate, reporting to store management.

Responsibilities include processing transactions, assisting customers, and maintaining store conditions with adherence to alcohol sale regulations. Training and benefits are provided.