Retail Floor Supervisor: Customer Experience & Merchandising

JCPenney; San Antonio (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Job summary

JCPenney is seeking a Sales Floor Supervisor to lead associates, drive customer service, and ensure merchandise presentation standards in-store. You will coach staff, manage omnichannel pickup processes, and uphold company shrink and safety goals.

The role focuses on training associates across jewelry, mattresses, and window departments, coordinating floor moves, and delivering profitable sales growth through strong leadership and accountability.

Job description

JCPenney is seeking a Sales Floor Supervisor to lead associates, drive customer service, and ensure merchandise presentation standards in-store. You will coach staff, manage omnichannel pickup processes, and uphold company shrink and safety goals.

The role focuses on training associates across jewelry, mattresses, and window departments, coordinating floor moves, and delivering profitable sales growth through strong leadership and accountability.