Store Floor Leader & Merchandising Specialist

JCPenney; Madison (WI); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Medical/dental/vision

Job summary

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and assist with training and execution of store programs.

Responsibilities include handling customer issues, inventory activities (RFID, restock), and executing visual and floor plans. This role supports omnichannel operations and annual inventories, with benefits including medical coverage and associate discounts.

Qualifications

• Deliver outstanding customer service and drive sales.
• Assist with inventory processes including RFID scans and stockroom organization.
• Plan floor moves and execute visual merchandising.
• Support omnichannel processes and in-store pickup workflows.
• Participate in annual inventory activities and store operations.

Responsibilities

• Deliver outstanding customer service and drive sales performance.
• Model servicing standards and coach team members to meet goals.
• Plan merchandise placement and keep stockrooms organized.
• Assist with RFID, restock, and inventory accuracy efforts.
• Support store operations and omnichannel processes as needed.

Skills

Customer service

Sales leadership

Inventory management

Team training

Tools

RFID scanning

POS systems

Job description

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and assist with training and execution of store programs.

Responsibilities include handling customer issues, inventory activities (RFID, restock), and executing visual and floor plans. This role supports omnichannel operations and annual inventories, with benefits including medical coverage and associate discounts.