Retail Floor Leader: Ops, Service & Growth

Skechers USA Retail, LLC; Dickson City (Lackawanna County); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Friends & Family discounts

Flexible schedules

On-the-job training

Career advancement

Zusammenfassung

Skechers USA Retail, LLC is hiring a Key Holder (Floor Leader) to assist in daily store operations, mentor staff, and drive sales. The role focuses on delivering exceptional customer service, supervising opening/closing procedures, and maintaining standards for a premium Skechers shopping experience.

You will mentor team members, support sales goals, and participate in merchandising, inventory, and store cleanliness. This entry-level leadership opportunity offers growth within a global brand.

Qualifikationen

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.
• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Highly organized to manage inventory, staffing, and other operational tasks.

Aufgaben

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Kenntnisse

Customer service

Team leadership

Sales techniques

Communication skills

Problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Skechers USA Retail, LLC is hiring a Key Holder (Floor Leader) to assist in daily store operations, mentor staff, and drive sales. The role focuses on delivering exceptional customer service, supervising opening/closing procedures, and maintaining standards for a premium Skechers shopping experience.

You will mentor team members, support sales goals, and participate in merchandising, inventory, and store cleanliness. This entry-level leadership opportunity offers growth within a global brand.