Retail Floor Leader - Lead Service & Store Ops

W2B Skechers USA Retail, LLC; Anthem (AZ); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Discounts on products

Flexible schedules

On-the-job training

Career advancement

Interview perks

Job summary

Skechers is seeking a passionate Key Holder to lead daily store operations and mentor a dynamic team. You will supervise opening/closing, ensure secure and smooth operations, and support achieving sales goals while delivering outstanding customer experiences.

Join a global brand offering growth in retail leadership, training, and opportunities to advance within Skechers stores worldwide.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.

Skills

Customer service

Leadership

Sales skills

Communication

Education

High school diploma or equivalent

Job description

Skechers is seeking a passionate Key Holder to lead daily store operations and mentor a dynamic team. You will supervise opening/closing, ensure secure and smooth operations, and support achieving sales goals while delivering outstanding customer experiences.

Join a global brand offering growth in retail leadership, training, and opportunities to advance within Skechers stores worldwide.