Retail Floor Leader: Growth, Mentoring & Flexible Hours

W2B Skechers USA Retail, LLC; Maryland; On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Clear career advancement

Exclusive employee discounts

Job summary

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) to support store operations and mentor a team in delivering exceptional customer service. This entry-level management role covers daily operations, sales support, and maintaining Skechers’ premium shopping environment.

You will engage customers to find the perfect fit, supervise opening/closing procedures, and drive sales while upholding brand standards.

Qualifications

• Customer service excellence with a focus on shopper satisfaction.
• Ability to motivate and guide team members to achieve daily goals.
• Clear, effective communication with customers and store staff.

Responsibilities

• Engage with customers to deliver expert advice and ensure a great experience.
• Supervise daily operations, including opening/closing procedures and store standards.
• Mentor and support team members in entry-level retail tasks like service and sales.
• Contribute to achieving store and individual sales targets with effective selling techniques.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines in collaboration with store management.
• Identify and resolve in-store challenges to ensure a smooth shopping experience.

Skills

Customer service

Leadership

Communication

Team mentoring

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) to support store operations and mentor a team in delivering exceptional customer service. This entry-level management role covers daily operations, sales support, and maintaining Skechers’ premium shopping environment.

You will engage customers to find the perfect fit, supervise opening/closing procedures, and drive sales while upholding brand standards.