Retail Floor Leader: Mentor Teams & Drive Service

Skechers USA Retail, LLC; Natick (MA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Competitive pay raises

Employee discounts on Skechers

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Retail, LLC is seeking a Floor Leader (Key Holder) to help run daily store operations and mentor a team to deliver exceptional customer service in our premium Skechers shop environment. You will supervise openings and closings, support sales goals, manage merchandising, restock products, and resolve in-store challenges to ensure a smooth shopping experience.

The role offers competitive pay, employee discounts on Skechers products, flexible schedules, on-the-job training, and clear

Qualifications

• High school diploma or equivalent preferred.
• Experience as Key Holder, Shift Leader, or Retail Supervisor preferred.
• Strong communication and customer service skills.
• Available for varied schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver customer service guidance to ensure great shopper experiences.
• Supervise daily operations, opening/closing, and security.
• Mentor and support team members in entry-level retail tasks.
• Support achievement of store and individual sales targets.
• Execute merchandising, restock, and maintain store cleanliness.
• Oversee stock and inventory in coordination with management.
• Resolve in-store issues promptly for a smooth shopping experience.

Skills

Sales skills

Communication skills

Team leadership

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Floor Leader (Key Holder) to help run daily store operations and mentor a team to deliver exceptional customer service in our premium Skechers shop environment. You will supervise openings and closings, support sales goals, manage merchandising, restock products, and resolve in-store challenges to ensure a smooth shopping experience.

The role offers competitive pay, employee discounts on Skechers products, flexible schedules, on-the-job training, and clear