Retail Floor Leader — Elevate Service & Mentor Team

Page Mechanical Group, Inc.; Short Hills, Northern (NJ, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous clothing discount

Quarterly clothing allowance

Bonus incentive program

401(k) plan with company matching

Job summary

Rhone Apparel, Inc. is seeking a Retail Key Holder to lead frontline operations in Short Hills, NJ. You will mentor staff, ensure excellent customer experiences, and act as the Rhone ambassador on the sales floor.

The role emphasizes product knowledge, omni-channel mindset, and strong teamwork within a fast-paced retail environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Strong interpersonal communication and customer service skills.
• Strong organizational, time management and multitasking skills.
• A positive attitude and an upbeat personality.
• The ability to utilize technology effectively and engage with customers and your team to meet goals.
• Willingness to learn and take feedback and act on it.

Responsibilities

• Act as the leader on the floor, driving store vision and purpose and serving as the point of contact for customer service and operations.
• Mentor team members and model exceptional customer experience and product knowledge.
• Deliver in-the-moment feedback and recognition to Retail Sales Associates.
• Foster a productive employee culture and report feedback to store management.
• Build relationships with customers, team members and business partners.
• Educate customers on Rhone products and features.

Skills

Interpersonal communication

Customer service

Organization

Time management

Multitasking

Positive attitude

Team collaboration

Technology literacy

Job description

Rhone Apparel, Inc. is seeking a Retail Key Holder to lead frontline operations in Short Hills, NJ. You will mentor staff, ensure excellent customer experiences, and act as the Rhone ambassador on the sales floor.

The role emphasizes product knowledge, omni-channel mindset, and strong teamwork within a fast-paced retail environment. Flexibility for evenings, weekends, and holidays is required.