Retail Key Holder & Team Lead — Elevate Store Experience

Rhone; Jacksonville (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous clothing discount

Quarterly clothing allowance

Bonus Incentive Program

401(k) plan with Company matching

Job summary

Rhone Apparel, Inc. in Jacksonville, FL is seeking a Retail Key Holder to lead front-of-store operations and ensure a positive customer experience. This role will ambassador Rhone principles, open/close the store as needed, and foster a healthy lifestyle mindset.

The ideal candidate will drive store vision on the floor, mentor team members, and maintain visual merchandising standards while collaborating with the Store Manager on shipping, stock, and customer service.

Qualifications

• Strong customer service and communication skills.
• Ability to mentor team members and lead by example.
• Excellent time management and multitasking abilities.
• Comfortable using technology to engage customers and staff.
• Willingness to learn procedures and adapt quickly.

Responsibilities

• Act as the leader on the floor, driving store vision and handling customer questions.
• Mentor team members and set an example of great customer experience.
• Provide in-the-moment feedback and recognition to staff.
• Maintain store presentation and merchandising standards.
• Collaborate with Store Manager on shipping, receiving and stock.
• Build relationships with customers and business partners.
• Educate customers on Rhone products and benefits.
• Deliver customer-focused service with an omni-channel mindset.

Skills

Customer service

Interpersonal skills

Organization

Time management

Multitasking

Positive attitude

Technology literacy

Team oriented

Learning mindset

Job description

Rhone Apparel, Inc. in Jacksonville, FL is seeking a Retail Key Holder to lead front-of-store operations and ensure a positive customer experience. This role will ambassador Rhone principles, open/close the store as needed, and foster a healthy lifestyle mindset.

The ideal candidate will drive store vision on the floor, mentor team members, and maintain visual merchandising standards while collaborating with the Store Manager on shipping, stock, and customer service.