Retail Floor Leader — Elevate Customer Experience & Ops

Skechers USA Retail, LLC; Huntsville (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Staff discounts on Skechers footwear,3

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Retail, LLC is seeking a Floor Leader to support store operations, deliver exceptional customer service, and mentor team members in an entry-level retail leadership role.

You will oversee opening/closing, supervise daily tasks, help meet sales goals, maintain merchandising, and ensure a premium shopping environment. Training and advancement opportunities with a global brand are included.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.
• Sales skills to drive revenue growth and meet targets.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products and ensure a great shopping experience.
• Supervise daily operations, including store opening and closing procedures and security protocols.
• Mentor and support team members in entry-level retail tasks such as customer service, sales, and daily operations.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines and coordinate with management on operational needs.
• Identify and resolve in-store challenges to ensure smooth shopping for customers.

Skills

Customer service

Team leadership

Sales skills

Store operations

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Floor Leader to support store operations, deliver exceptional customer service, and mentor team members in an entry-level retail leadership role.

You will oversee opening/closing, supervise daily tasks, help meet sales goals, maintain merchandising, and ensure a premium shopping environment. Training and advancement opportunities with a global brand are included.