Retail Floor Lead: Grow Sales & Serve Customers

Red White and Blue Thrift; Arlington (TX); On-site; USD 31,000 - 34,000; Full time

Job summary

Red White and Blue Thrift in Arlington, TX is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will coach team members, ensure customer service excellence, and help implement sales strategies to improve store performance.

This role offers growth opportunities, requires bilingual English/Spanish communication, and includes supervising cashiers, inventory, and floor presentation while maintaining store standards.

Qualifications

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills.
• Basic computer skills, including MS Office, Teams, and Outlook.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED preferred
• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence: Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction.
• Inventory Management: Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets.
• Cashier Operations: Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager.
• Learning and Growth: Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager.
• Collaborative Leadership: Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations.

Skills

Bilingual English/Spanish

Customer service

Team supervision

Communication skills

Independent work

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White and Blue Thrift in Arlington, TX is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will coach team members, ensure customer service excellence, and help implement sales strategies to improve store performance.

This role offers growth opportunities, requires bilingual English/Spanish communication, and includes supervising cashiers, inventory, and floor presentation while maintaining store standards.