Bilingual Retail Lead: Service, Inventory & Team Growth

Red White & Blue Thrift Store; Jacksonville (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Red White & Blue Thrift Store in Jacksonville, FL is seeking a Retail Supervisor to assist the Retail Manager and oversee daily sales-floor operations. You will coach the team, ensure excellent customer service, manage cashier operations, and help implement sales strategies to meet targets.

The role emphasizes teamwork, efficiency, and a proactive approach to merchandising, inventory control, and store standards.

Qualifications

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills with customers.
• Basic computer skills including MS Office, Teams and Outlook.
• Ability to work independently and complete tasks within given instructions.
• High school diploma or GED preferred.
• Previous thrift/retail/warehouse or customer-facing experience is preferred but not required.

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence: Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction.
• Inventory Management: Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets.
• Cashier Operations: Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager.
• Learning and Growth: Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager.
• Collaborative Leadership: Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations.

Skills

Bilingual English/Spanish

Communication skills

Customer service

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White & Blue Thrift Store in Jacksonville, FL is seeking a Retail Supervisor to assist the Retail Manager and oversee daily sales-floor operations. You will coach the team, ensure excellent customer service, manage cashier operations, and help implement sales strategies to meet targets.

The role emphasizes teamwork, efficiency, and a proactive approach to merchandising, inventory control, and store standards.