Retail Floor Lead – Elevate Customer Experience & Lead Team

SmartRecruiters, Inc.; Southlake (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is redefining athletic apparel with a retail store environment that blends performance with casual style. The Retail Store Floor Lead will guide the sales team, model Vuori's brand values, and ensure outstanding customer experiences on the floor.

As a key member of store leadership, you will supervise daily operations, drive sales toward goals, and stay knowledgeable about current products to support both customers and teammates.

Qualifications

• Customer service expert, creates experiences and develops relationships with customers.
• Strong punctuality and attendance, reliable shifts.
• Ability to prioritize tasks in a fast-paced environment.
• Willingness to lift/move products up to 30lbs and stay active during shifts.

Responsibilities

• Lead the sales team to deliver the best customer experience.
• Own the sales floor and ensure customer experience is the priority.
• Handle inventory needs and merchandise presentation with care.
• Communicate product details and events to customers and team.

Skills

Customer service

Leadership

Communication

Team motivation

Job description

Vuori is redefining athletic apparel with a retail store environment that blends performance with casual style. The Retail Store Floor Lead will guide the sales team, model Vuori's brand values, and ensure outstanding customer experiences on the floor.

As a key member of store leadership, you will supervise daily operations, drive sales toward goals, and stay knowledgeable about current products to support both customers and teammates.